Updated: November 30, 2012
Faithplanet.com respects your privacy and is committed to protecting the information you entrust to us.
This notice discloses what information we collect and how it is used. By visiting Faithplanet.com,
1. WHAT INFORMATION WE COLLECT
We receive and store information you give us when you place an order, such as your name, shipping address, billing information, phone number, email, and Faithplanet username and password. We also receive and store automatic information whenever you interact with us through our website. For example, we collect our users IP address, browser type, operating system, time zone, and the URLs to and from our website. We also use “cookies”, which are small files transferred to your computer/device, for the purpose of linking you to your Faithplanet.com account and following your shopping preferences. You can disable or delete a cookie at any time. However, we recommend you leave them turned on or you may not be able to take advantage of many of Faithplanet.com’s most essential features and functionalities.
2. HOW YOUR INFORMATION IS USED
The information we collect is primarily used internally to provide the best possible experience for you on Faithplanet.com. This includes processing and tracking your order, communicating with you regarding your order, responding to your requests, enhancing our customer service, improving our product selection, customizing your future shopping on our site, providing you with promotional information for Faithplanet.com or our affiliate companies, diagnosing server or site issues, and improving our overall website.
We do not sell or provide your information to third parties, other than for the following purposes. Occasionally, we will share our customer list (names and email addresses) with our affiliate partners that we work together with on particular products or fulfillment services. We also give information to third parties as is necessary to provide certain services, such as credit card processing, warehouse fulfillment, delivery of orders, and promotional and advertising services. These third parties are only allowed to use your information to provide the service they are contracted by Faithplanet.com to perform and are obligated to maintain the confidentiality and security of that information.
We will release account information if required by law, or if necessary to enforce our Conditions of Use or protect the rights of Faithplanet.com. Examples of this might include fraud protection or copyright violations.
3. HOW YOUR INFORMATION IS SECURED
Faithplanet.com follows and complies with industry standards to protect the information you submit to us, both during transmission and once we receive it. We utilize security and encryption technology, such as Secured Sockets Layer (SSL) technology, to prevent unauthorized interception or access to information as it is transmitted over the internet. While we strive to protect all information you submit to us, please be advised that no internet transmission is ever 100% secure.
Faithplanet.com also undergoes rigorous compliance tests with our credit card processing company. Once your order is processed, we only store the last 4 digits of your credit card number. Faithplanet.com is approved by Trustwave as a trusted commerce site.
4. LINKS TO AFFILIATE AND THIRD PARTY COMPANIES
We sometimes provide links to our affiliate companies or third parties. We cannot be responsible for their privacy and security practices. Please review each of their Privacy Policies before using their site.
5. UNDERAGE USERS
If you are under 18 years of age, you may only use Faithplanet.com or purchase products on this site with the permission and involvement of a parent or guardian.
6. CHOICES YOU HAVE REGARDING YOUR INFORMATION
You can always choose not to provide information to Faithplanet.com, however that may prevent you from being able to purchase product or utilize our features. You also have the ability to update or edit your account information by logging on to your Faithplanet.com account and selecting the “account” pull down. If you would like your email address to be removed from our newsletter or promotional mailings, please Contact Us.